Some useful ITIL resources;
Developers & Maintainers (OGC)
Official Certification Body (APMG)
Summary Process Map (Best Printed on A3) (Requires Personal Information)
Some useful ITIL resources;
Developers & Maintainers (OGC)
Official Certification Body (APMG)
Summary Process Map (Best Printed on A3) (Requires Personal Information)