Some useful ITIL resources;
Developers & Maintainers (OGC)
Official Certification Body (APMG)
Summary Process Map (Best Printed on A3) (Requires Personal Information)
All that is necessary for the triumph of evil is that good men do nothing…
Some useful ITIL resources;
Developers & Maintainers (OGC)
Official Certification Body (APMG)
Summary Process Map (Best Printed on A3) (Requires Personal Information)